About the Role
The role involves analyzing and optimizing business processes from initial lead generation through to revenue recognition, supporting scalable growth and operational excellence.
Responsibilities
- Lead end-to-end analysis of lead-to-cash workflows
- Collaborate with sales, finance, and customer success teams to identify process gaps
- Translate business needs into functional system requirements
- Support configuration and testing of CRM and billing platforms
- Develop process documentation and training materials
- Identify opportunities for automation and efficiency gains
- Work closely with product managers on roadmap planning
- Analyze data to support decision-making and KPI tracking
- Manage cross-functional projects with defined timelines and deliverables
- Ensure compliance with financial and operational controls
- Facilitate workshops and stakeholder interviews
- Monitor system performance and user feedback
- Drive continuous improvement initiatives
- Assist in change management during system upgrades
- Evaluate vendor solutions impacting the revenue cycle
- Support integration between sales tools and ERP systems
- Maintain data integrity across platforms
- Define success metrics for process changes
- Coordinate user acceptance testing
- Provide post-implementation support and troubleshooting
- Create dashboards and reports for leadership review
- Ensure alignment with global business practices
- Escalate risks and dependencies proactively
- Manage documentation for audit readiness
- Promote best practices in business analysis
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility for remote and office-based work
Team
Part of the global product and operations team focused on revenue lifecycle systems
Why This Role Matters
This position plays a key role in shaping how revenue operations function at scale, directly impacting customer acquisition, retention, and financial accuracy.
What You’ll Work With
You’ll interact with CRM systems, billing platforms, ERP tools, and analytics dashboards used across global sales and finance teams.
Not available for this position
