CoverGo is hiring a Senior Business Analyst to join our global team. You will work directly with clients and technical teams to solve complex business problems within the health insurance domain, developing requirements and supporting projects through to release. As a leading global no-code insurance platform, we empower companies to make insurance 100% digital and accessible.
What You'll Do
- Work with clients and technical resources to identify business problems and develop the right approach and analytical solution.
- Plan and design simple to semi-complex business processes and system modifications.
- Make recommendations to improve and support business activities.
- Gather business requirements through techniques like work sessions and interviews, analyze and document complex requirements, and communicate them to appropriate parties.
- Create complex test case scenarios for testing and monitor/oversee testing of business applications.
- Develop business requirements documents/user stories to support required modifications.
- May plan, allocate and monitor work of other business analysts.
- Understand simple to complex systems and related data to surface actionable insights.
- Assist in providing time estimates for project related tasks.
- Aid in updating process and procedural documentation.
- Develop basic understanding of technical development cycle of mobile application or web portals.
- Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
What We're Looking For
- Minimum 5 years of experience as a Business Analyst.
- A degree in Business, IT or any relevant field.
- Previous experience working in the health insurance industry is required.
- Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints.
- Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing.
- Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes.
- Experience in an Agile and/or Scrum environment is a must.
- Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow.
- Excellent written and verbal communication skills in English.
- Must be based in Canada.
- Must be willing to work CET hours (Central European Time) or adjusted EST hours.
Nice to Have
- Insurtech experience is preferred.
- Health Insurance-related domain certification from INS/LOMA or III is an added advantage.
- Technical writing skills are a plus.
Benefits & Compensation
- Fully Remote
- Flexible Leave
- International Environment
- Competitive renumeration package
- Performance Bonus
- Stock Options after 6 months
- Company activities and events
- Learning and development plan
- Remote work allowance
Work Mode
This is a fully remote position. Candidates must be located in Canada and willing to work CET or adjusted EST hours.
CoverGo is an international, diverse team of over 120 people with 30 nationalities working remotely worldwide. We are committed to building an inclusive culture that brings together a diversity of thoughts, expressions, and perspectives.
