Responsibilities
- Lead major product initiatives aimed at enhancing claims processing systems in alignment with organizational strategy.
- Act as Epic Owner when required, coordinating cross-functional teams through all stages of delivery, from discovery to measurable outcomes, particularly in high-volume claims settings.
- Collaborate with architecture, data, compliance, and operations teams to identify interdependencies, reduce risks, and ensure seamless data integration.
- Facilitate collaboration across disciplines to define, prioritize, and deliver high-impact product features and Epics, balancing priorities across key business areas.
- Guide solution design discussions and support decision-making during agile portfolio events such as PI planning and backlog refinement.
- Ensure adherence to Lean Portfolio Management and SAFe practices, with a focus on regulatory, privacy, and security standards in claims handling.
- Serve as a point of escalation for critical delivery or integration challenges, working closely with IT and business leaders to resolve issues swiftly.
- Support change management efforts, including communication and engagement with provider networks affected by system changes.
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement savings with company contributions
- Paid time off, personal holidays, volunteer time, and parental/caregiver leave
- Short-term and long-term disability protection
- Life insurance coverage
- Performance-based bonus program
Compensation
Bonus incentive plan based on company and/or individual performance
Work Arrangement
Hybrid
Team
Cross-functional teams including business, IT, and operations partners across Medicare and Medicaid lines of business
Work-At-Home Requirements
- Minimum recommended internet speed: 25 mbps download and 10 mbps upload; wired, cable, or DSL connection preferred.
- Satellite, cellular, or microwave connections are permitted only with leadership approval.
- Bi-weekly internet stipend provided for associates working remotely in California, Illinois, Montana, or South Dakota.
- Company-supplied telephone equipment provided to meet job-specific business needs.
- Work must be conducted in a private, dedicated space free from interruptions to safeguard sensitive health information.
Additional Information
- Candidates may be contacted via text and email through HireVue to collect additional information using automated tools.
- Selected applicants may be invited to complete pre-recorded voice, text, or video interviews as part of the screening process.
Not specified
