United States of America Hybrid USD 100,000 – 120,000 / year

Capital Bank, N.A. is hiring a Senior Business Analyst

Role Overview

This position serves as a key liaison between business units and delivery teams, ensuring that strategic objectives are clearly understood and effectively implemented. The Senior Business Analyst drives initiative success by uncovering core business challenges, defining measurable outcomes, and shaping requirements that guide technical development.

Key Responsibilities

  • Collaborate with executives and domain experts to identify business goals, operational hurdles, and areas for improvement.
  • Lead discovery sessions to clarify objectives, assess risks, and explore viable solutions.
  • Develop comprehensive business cases that outline scope, assumptions, expected benefits, budget considerations, and performance indicators.
  • Guide decision-making by illustrating trade-offs, delivery timelines, and value implications.
  • Provide ongoing advisory support to business partners throughout project lifecycles.
  • Manage full-cycle requirements processes for complex projects, from initial analysis to final delivery.
  • Identify, evaluate, and validate business needs, including functional and non-functional requirements, workflows, data needs, and reporting expectations.
  • Convert business objectives into structured deliverables such as user stories, acceptance criteria, and requirements documentation.
  • Ensure all requirements link directly to strategic goals and support measurable results.
  • Oversee changes in scope and requirements, working with stakeholders to assess impact and guide decisions.
  • Coordinate closely with product, engineering, data, QA, and project management teams to maintain alignment.
  • Act as the primary reference for business intent during implementation phases.
  • Engage in agile ceremonies and project reviews to maintain consistency and address emerging issues.
  • Proactively detect gaps, uncertainties, or risks and lead efforts to resolve them.

Required Qualifications

  • Bachelor’s degree in a relevant field, or a combination of education, training, and experience that provides equivalent knowledge.
  • At least five years of experience in audit, preferably within financial services, public accounting, or consulting roles.
  • Demonstrated ability to uphold confidentiality and act with integrity in all situations.

Preferred Qualifications

  • Advanced degree in a related discipline or equivalent professional experience.
  • Professional certification such as CIA, CPA, CRCM, CAMS, CFSA, or CRMA.
  • Background in lending or credit card operations.
  • Familiarity with audit software tools.

Technical Environment

  • Knowledge of banking regulations including BSA, USA Patriot Act, OFAC, RESPA, and Fair Lending.
  • Experience with databases and audit software platforms.
  • Proficiency in presentation, word processing, and spreadsheet applications.

Compensation & Benefits

  • Annual salary range: $100,000 – $120,000.
  • Annual performance-based bonus tied to individual results.
  • Company contributes to 401k regardless of employee contribution.
  • Comprehensive medical, dental, and vision coverage.
  • Company-paid life and disability insurance.
  • Generous paid time off and holiday leave.
  • Paid parental leave and volunteer time.
  • Tuition reimbursement and leadership development opportunities.
  • Employee banking privileges.
  • Recognition programs to celebrate contributions.
Required Skills
Databases
About company
Capital Bank, N.A.
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states.
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Job Details
Department Finance and Accounting
Category other
Posted 3 months ago