Capital Bank, N.A. is looking for a Senior Business Analyst to play a critical role in delivering strategic and technology initiatives. You will act as the bridge between business stakeholders and delivery teams, partnering with leaders to understand problems, articulate business cases, and translate needs into well-defined requirements.
What You'll Do
- Partner closely with business leaders and subject matter experts to understand objectives, pain points, risks, and opportunities.
- Facilitate discovery conversations to clarify problems, define desired outcomes, and evaluate solution options.
- Develop and articulate clear, structured business cases, including problem statements, scope, benefits, risks, budget, and success metrics.
- Support prioritization decisions by helping stakeholders understand trade-offs, value, and delivery implications.
- Act as a trusted advisor to business partners throughout the lifecycle of initiatives.
- Lead end-to-end requirements activities for complex initiatives, from discovery through delivery.
- Elicit, analyze, document, and validate business, functional, non-functional, process, data, and reporting requirements.
- Translate business needs into clear artifacts (e.g., user stories, acceptance criteria) for engineering and delivery teams.
- Ensure requirements are traceable to business objectives and measurable outcomes.
- Manage scope and requirement changes, assessing impact and partnering on decisions.
- Work closely with product managers, project managers, engineers, data teams, and QA to support successful execution.
- Serve as the primary point of clarity for business intent throughout delivery.
- Participate in delivery checkpoints and agile ceremonies as needed.
- Proactively identify gaps, risks, or ambiguities and drive resolution.
What We're Looking For
- Bachelor’s degree in a related field, or the equivalent combination of experience, education, and training.
- Certification in one or more: Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Regulatory Compliance Manager (CRCM), Certified Anti-Money Laundering Specialist (CAMS), Certified Financial Services Auditor (CFSA), Certified in Risk Management Assurance (CRMA).
- Minimum 5+ years of audit experience, preferably related to financial institutions, public accounting auditor, or consultant.
- Must maintain confidentiality and demonstrate integrity in all situations.
- Familiarity with all banking regulations, including the Bank Secrecy Act (BSA), USA Patriot Act, OFAC, RESPA, and Fair Lending.
- Strong analytical skills to review data, interpret results, and communicate technical concepts to non-technical audiences.
- Self-starter with strong attention to detail, high sense of urgency, and ability to work on multiple projects and meet deadlines.
- Expert skills in conducting audit interviews and communicating in an objective manner.
- Expert in research, analytical, and problem-solving skills.
- Expert organizational, planning, and time management skills to manage priorities independently or in a team environment.
- Skilled in working with software, databases, presentation software, word processing, and spreadsheet software.
- Expert skills in presenting findings, conclusions, and information clearly and concisely in written or verbal communications.
- Ability to travel within a defined market area.
Nice to Have
- Master’s degree or related field, or the equivalent combination of experience, education, and training.
- Knowledge of or experience in lending and credit cards.
- Experience in using audit software.
Team & Environment
You will operate as a senior individual contributor, partnering with all businesses across the organization.
Benefits & Compensation
- Compensation: $100,000 - $120,000 annually.
- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more.
- Company Contributions to your 401k - Regardless of your contribution.
- Paid Parental Leave.
- Employee Recognition Program.
- Leadership Program.
- Tuition Reimbursement Program.
- Employee Bank Checking Account.
- Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities.
Work Mode
This is a hybrid role. Locations include: MD, DC, VA, PA, DE, NC, SC, FL, IN, IL.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
