The Senior Associate, Strategy & Operations will lead the design and evaluation of pricing and promotional initiatives for DoorDash's ANZ business, with a focus on optimizing restaurant pricing and promotions in New Zealand. This role involves close collaboration with product, sales, finance, and operations teams and reports into the Manager of Merchant Strategy and Operations.
What You'll Do
- Own the end-to-end design and evaluation of pricing and promotional initiatives that drive the restaurant marketplace business
- Act as the 'quality bar' for analytical work
- Build unit economic models and design experiments to ensure commercial offers are viable and high-impact
- Own the actual commercial design of bundles, discounts, and pricing mechanics that impact millions of users
- Build and run sensitivity models from first principles
- Ensure every recommendation is backed by a deep understanding of P&L logic and margin impact
- Produce decision-grade outputs and trade-off frameworks for senior stakeholders
- Act as a trusted advisor on market-moving decisions
- Step in as a hands-on fixer for the New Zealand market
- Navigate incomplete data and tight timelines to land successful initiatives
- Partner with Sales, Marketing, and Finance to ensure promotions are operationally feasible and strategically aligned
What We're Looking For
- 3+ years of experience in management consulting or high-growth commercial roles
- Proven track record of 'doing the loop' and driving execution
- Ability to break down complex problems, identify gaps in logic, and turn data into actionable insights
- Comfortable working with data and coaching others to strengthen analytical thinking
- Deep experience in pricing mechanics, funding splits, and predicting behavioral responses to discounts
- Default to written artifacts
- Lead with evidence-based arguments
- Simplify complex trade-offs for executive audiences
- Manage own time effectively
- Meet deadlines with clean handoffs
- Do not require hierarchy to influence stakeholders
Team & Environment
- Reports into the Manager of Merchant Strategy and Operations
Benefits & Compensation
- Comprehensive benefits and perks supporting employees’ happiness, healthiness, and overall well-being
Work Mode
Hybrid role based in Auckland, with 3 days in office, 2 days remote
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
