Creation of strategic plans for revenue generation and business development while driving the Digital Agenda.
Generate new business to achieve defined targets in terms of the number of customers, volumes and revenue, including product mix, active/ passive ratio, liability targets, transactions.
Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.
Creation of sales call plans to acquire large prospective customers through referrals.
Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
Effectively meeting customer expectations and handling/ reduction of customer complaints while providing professional customer service to achieve a high percentage of customer satisfaction and retention.
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations for your team and work in collaboration with risk and control partners.
Ensure KYC/AML updates, proper zero error documentation.
To be able to detect any suspicious transactions, Money laundering, forgeries etc.
Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.
Obtain Security & Commodity Authority (SCA) license (within 6 months of joining) and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.

University Graduate.
Relevant experience in sales and relationship management.
Experience in handling all Banking & Investment Products.
Demonstrated ability in sales planning.
Strong communication and negotiation skills with the ability to influence outcomes.
Networking ability to manage interdepartmental deliverables.
Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.
Computer literacy at the user level.
Adapting to multi-cultural environment.
In-depth knowledge of capital markets and financial planning.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Team size: 25,000. Structure: Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets.

Standard Chartered is hiring a Senior Associate Director

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