Full-time

Salesforce, Inc. is hiring a Senior, Account Solution Engineer

About the Role

Salesforce is hiring a Senior Account Solution Engineer (also known as a Pre-Sales Engineer or Solution Consultant). In this role, you will be responsible for understanding a client’s business challenges and presenting technology solutions to build confidence in Salesforce's platform and address technical concerns throughout the sales cycle.

What You'll Do

  • Facilitate outcome-focused dialogue to understand and define a customer’s strategic objectives by conducting discovery calls and process-based workshops.
  • Partner with prospects and customers to develop a vision for their future on the Salesforce platform, creating a roadmap for both short and long-term goals.
  • Bring that vision to life by configuring and demonstrating the art of the possible on our platform.
  • Establish and communicate a clear point of view on the business value provided by the solution.
  • Participate in trainings and certifications to acquire and maintain relevant skills.
  • Produce deliverables to support the sales cycle, including RFPs and microsites.
  • Collaborate with product and enablement teams to provide feedback from the field and drive solution growth.

What We're Looking For

  • Strong verbal, written, presentation, and interpersonal communication skills.
  • Strong problem-solving abilities.
  • Ability to understand customer's business goals and map them to the right technology solutions.
  • Ability to collaborate as part of a team to take on business and technical problems.
  • Passion and energy for technology and a desire to learn.
  • Knowledge of related applications, relational databases, and web technology.

Nice to Have

  • Solution Engineer or pre-sales experience.
  • Experience implementing Salesforce, CRM, or equivalent solutions.
  • Experience in a technical, customer-facing role.
  • Project Management skills.
  • Experience with Salesforce, including product certifications.
  • Experience working for or with Financial Services organizations.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

Required Skills
Account ManagementSolution EngineeringSalesforce PlatformCRMConsultingStakeholder ManagementCommunicationPresentation Skills
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About company
Salesforce, Inc.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The company leads workforce transformation in the agentic era.

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Job Details
Category other
Posted 8 months ago