Responsibilities
- Prioritizes and maintains a holistic product backlog including new build, enhancement work, defects and PILs, and technology driven work.
- Provides critical input to developers and agile teams serving as the liaison to ensure the business and customer point of view is captured.
- Partners with the Technology Analyst, Developers, and Testers to define and deliver scope that meets the business outcomes our customers request through story card development and execution.
- Triages issues and defects assigned to the line.
- Works with the development team to resolve technically complex issues requiring alignment across multiple business partners and subject areas.
- Participates in planning and execution of testing in the software development cycle to ensure a quality product is produced.
- Manages a continuous feedback loop to refine the team processes as well as the product owner processes.
- Partners with key stakeholders to execute on strategic vision/roadmap.
- Accountable for managing product backload across all work to meet expected delivery outcomes.
- Where applicable, navigates outside partners to understand their expectations and ideal interactions within Nationwide.
- Participates in various meetings focused on driving short term outcomes and plans.
- Understands and connects the impact across Nationwide to ensure solutions meet needs and expectations across the organization.
- Participates in planning and execution of user acceptance testing, triages issues and works with development team to resolve technically complex issues requiring alignment across multiple business partners and subject areas.
- May perform other responsibilities as assigned.
Requirements
- Bachelors degree in business, IT or related field with advanced degree preferred.
- Typically, 7 or more years of demonstrated experience in product management, business consulting & analysis, business process analysis and design.
- Proven understanding of a broad set of technologies and interactions impacting the end-to-end product.
- Expert knowledge of insurance practices.
- Advanced level understanding of agile planning and delivery methodologies in a product-centric operating model.
- Solid understanding of customer business and product environment.
- Must possess an entrepreneurial mindset focused on leading with customer centricity.
- Command of both verbal and written communication and presentation abilities.
- Demonstrated ability to manage through group level change such as change in business model, restructuring operations, new technologies, mergers, major collaborations, etc.
- Strong project and process management skills.
- Able to adapt to a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Capable of negotiating and interacting with senior leadership, internal and external partners.
- Ability to solve problems and identify innovative and creative ways to bring customer experiences to life.
- Strong knowledge of the Insurance industry, customer centric design principles and data and analytics.
- Ability to manage a budget and effectively prioritize.
Nice to Have
- Experience with auto product and/or the Guidewire PolicyCenter platform
- Experience with Agile Delivery methodologies
Work Arrangement
Hybrid
Additional Information
- Overtime Eligibility: Not eligible (Exempt)
- Working Conditions: Normal office environment
- ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
- We currently anticipate accepting applications until 07/29/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
- Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf
- NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
