Twilio is hiring a Senior Account Executive to lead new customer acquisition for our Enterprise segment in China with an international focus. You will be responsible for prospecting, solution selling, and acquiring G2K accounts across BFSI, Airlines, Retail, and Conglomerates.
What You'll Do
- Be responsible for new customer acquisition, while being assigned a quota for net new bookings.
- Work with customers across assigned verticals to understand their business and technical requirements, and match them to Twilio’s Authentication & Security, Marketing & Promotions, Sales & Customer Service solutions.
- Work with teams in Finance, Legal, Deal Desk, and Operations to design mutually beneficial contracts.
- Present complex contractual, technical, and financial details to prospects.
- Balance competing priorities and manage multiple projects and deals at the same time.
- Drive synergy cross functionally with marketing, partners, product, and finance to develop long range territory strategies and sales plans.
- Act as the voice of the customer to Twilio’s product and carrier relations teams.
- Establish yourself as a subject matter expert in the Customer Engagement industry.
- Generate and maintain an accurate pipeline and forecast utilizing Salesforce.
What We're Looking For
- Overall 8+ years experience with at least 5+ years in full-cycle Enterprise direct sales within the Enterprise space (G2K).
- At least 5+ years of experience in full cycle sales directly selling technical Customer Engagement solutions.
- Experience outbound prospecting in acquiring new Enterprise accounts in BFSI, Airlines, Retail.
- Experience executing strong quarterly planning strategy for territory penetration.
- Proven track record developing strategic relationships within the Enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline/business development, and developing strategic long-term account plans.
- Technical solutions selling experience working with real customers, listening to them, and solving problems.
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
- Analytical account development strategy based on using data to find opportunities and prove value.
- The ability to provide thorough weekly forecasting metrics and communicate them in a succinct manner.
- Strong interpersonal and communication skills, with the ability to easily make complex contractual, technical, and financial details sound simple.
- Ability to influence and build effective working relationships with all levels of the organization.
- Entrepreneurial mindset with appetite to define process and build programs.
Nice to Have
- Deep experience in solutioning Enterprise Contact Center use cases with business outcome.
- Experience selling to Global 2000 China-to-Global Enterprises.
- An understanding of the cloud computing/communications business model and excitement for selling to a technical audience while applying a solutions focused approach to selling.
- A Bachelor’s degree or equivalent experience.
Technical Stack
- Salesforce
Team & Environment
Part of the Enterprise Sales team, a strategic component of the go-to-market strategy.
Benefits & Compensation
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
Work Mode
This is a remote position located in Singapore.
Company Culture
Twilio is a remote-first company with a strong culture of connection and global inclusion. We value diverse experiences and empower employees to build positive change in their communities.
Twilio is proud to be an equal opportunity employer.
