Victoria's Secret & Co. is looking for a Selling Associate to drive sales and provide exceptional customer service by engaging our customers and exhibiting an elevated level of product knowledge and expertise. You will be part of a team committed to empowering associates and providing customers with products and experiences that make them feel good.
What You'll Do
- Drive store sales and growth by personally selling to customers.
- Proactively engage with customers, read cues and respond effectively.
- Provide customers with the perfect bra fit by asking effective questions.
- Convert returns, offers and other promotions into larger sales.
- Deliver a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale.
- Reinforce customer buying decisions at checkout and encourage purchase of additional items.
- Recover cash wrap selling zone and 'go-backs'.
- Process merchandise to be floor ready and maintain back room and under stock to brand standards.
- Replenish merchandise to brand standards to ensure product is placed on the sales floor and available for purchase.
- Assist with other projects as needed including markdowns, re-tickets and the mark out of stock process.
- Execute floorset proficiently.
- Understand and adhere to brand standards.
- Assist with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment.
- Drive top line store sales results and grow the business through action and productivity.
- Maintain a focus on bras as the premier product differentiator, to build loyalty and support our 'Best at Bras' culture.
- Prepare for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures.
- Take initiative to recover and replenish merchandise, so it is available to sell.
- Understand and adhere to visual merchandising brand standards.
- Assist in housekeeping of sales floor and communicating maintenance issues.
- Keep an awareness of, and build personal capability in, loss prevention.
- Reinforce store strategy to reduce shrink.
- Support all activities related to providing a safe working environment.
- Understand and demonstrate Company values.
- Build loyalty through our Rewards Program.
What We're Looking For
- Exhibits an authentic desire to exceed the customer’s expectations.
- Demonstrates a sense of urgency.
- Has a healthy, competitive spirit, while maintaining a team focus.
- Is resilient and bounces back quickly from setbacks.
- Pursues opportunities to take on more responsibility.
- Seeks out coaching from leaders and peers to improve productivity; leads own learning.
- Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.
- Ability to lift and carry up to 40 pounds.
- Ability for frequent bending, stretching, walking and prolonged standing as part of daily tasks.
Nice to Have
- Proven ability to meet or exceed goals.
Benefits & Compensation
- 40% Associate Discount
- Free Mental Health (EAP) benefits for you and those who live with you
- Free Product
- Flexible Schedule
- Competitive Pay
Work Mode
This is an onsite position.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
