Lockwood, a part of Cushman & Wakefield, seeks a Seasonal Stockroom Operations Lead for UGG. As the primary business owner of the stockroom, you will oversee all processing, product placement, and transfers, ensuring a safe and efficient operation. You'll partner with the Store Manager to help execute sales plans and also provide excellent customer service on the sales floor.
What You'll Do
- Oversee the processing, product placement, and transfers of the store.
- Instill the importance of maintaining a stockroom that is safe and efficient.
- Model exceptional stockroom standards and promote a positive and respectful environment.
- Train and develop all stock associates.
- Maintain the stockroom area where materials are received, stored, organized, picked, counted, monitored, and distributed.
- Maintain a neat and orderly stockroom and stock desk while promoting safety and security.
- Ensure all stock processes and policies are understood and followed by team members.
- Strategically plan for new product arrivals and execute necessary adjustments.
- Receive and verify shipments as they arrive and handle discrepancies.
- Handle customer charge sends and store transfers of merchandise.
- Control damaged merchandise or mis-mate inventory according to company standards.
- Securely maintain a key to the store.
- Assist the Store Manager in achieving and exceeding the store's fiscal business plan by helping to execute sales and productivity plans.
- Help replenish and display product on the sales floor according to Visual Merchandising standards.
- Provide customer service in accordance with the Service Training Program, greet customers, direct them, answer questions, and offer product knowledge.
- Maintain a positive, cheerful attitude with customers and team members.
- Promote the store and brand image in all interactions.
- Cooperate to meet the needs of the business as an integral part of a team.
What We're Looking For
- High School Diploma.
- Excellent verbal and written communication skills.
- Ability to convey the UGG and Deckers Brands Vision and Mission.
- Excellent team-building skills.
- Excellent organizational skills and exceptional attention to detail.
- Flexibility of schedule and hours to meet the needs of the business.
- Physical ability to stand for extended periods.
- Proficient in the Microsoft Office suite of tools and applications.
- Valid driver’s license.
Nice to Have
- One (1) to two (2) years of retail store experience.
Technical Stack
- Microsoft Office suite
Team & Environment
You will partner closely with the Store Manager and report directly to them.
Benefits & Compensation
- Competitive pay.
- Discounts.
- Perks.
- Global contests.
- Opportunities for growth and development.
Work Mode
This is an onsite position.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
