Concentrix is seeking a Seasonal Non-Licensed Health Insurance Representative to join our team. In this remote, work-from-home position, you will provide customer service support and resolve routine problems and questions regarding client products and services via inbound and outbound calls. You will be part of a people-first, inclusive culture that champions our team members.
What You'll Do
- Actively listen and ask questions to identify customer needs.
- Advise on plan options, coverages, and pricing.
- Process new and/or amended enrollments.
- Ensure our clients’ customers enjoy authentic experiences.
- Deliver expert customer experiences.
What We're Looking For
- Six months of customer service experience.
- High school diploma or GED.
- Proficiency in fast-paced multi-tasking.
- Eagerness to learn new technologies.
- Passion for helping others.
- Patient and empathetic nature.
- Ability to pass a background check.
- Must reside in the United States or have a valid U.S. address for residence.
Benefits & Compensation
- Compensation: $15 - $16/hr.
- Medical, dental, and vision insurance.
- Comprehensive employee assistance program (EAP).
- 401(k) retirement plan.
- Paid time off and holidays.
- Paid training days.
- DailyPay enrollment option to access pay early.
- Lucrative employee referral bonus opportunities.
- Health and wellness programs.
- Mentorship programs.
- Programs and events that support diversity, equity, inclusion, global citizenship, sustainability, and community support.
- Seasonal work which can lead to long term employment.
Work Mode
This is a remote, work-from-home position. You must be located within the United States.
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
