Employment Hero is looking for an SDR Sales Enablement professional to be a performance coach and quality champion for our AU-based SDR team across Micro, Core, and Mid-Market segments. You will be a hands-on coach, elevating SDR performance by driving toward best-in-class standards and improving key funnel metrics.
What You'll Do
- Conduct regular 1:1 coaching sessions, live call shadowing, and structured roleplays.
- Deliver real-time feedback on messaging, objection handling, and conversion techniques.
- Track and optimise funnel performance across MQL-to-SAO conversion, call to connect, connect to opportunity, demo sit rates, and revenue growth.
- Audit SDR calls and CRM hygiene to maintain a consistently high standard of execution.
- Identify performance bottlenecks using data and resolve through coaching or process change.
- Collaborate with Ops to improve workflows, sequences, and data accuracy.
- Work closely with SDR Managers to align coaching with performance needs.
- Standardise SDR workflows against top-tier industry benchmarks and sales practices.
- Develop SDRs’ proficiency in product knowledge, objection handling, and closing techniques.
- Embed best practices in prospecting and lead qualification aligned with the SPICED sales methodology.
- Foster knowledge retention and continuous development through coaching initiatives.
- Align strategy with GTM initiatives, product launches, and campaign priorities.
- Champion a culture of high performance, growth mindset, and measurable impact.
- Act as a force multiplier by amplifying strategic initiatives.
What We're Looking For
- Proven success coaching or leading SDR teams, ideally in SaaS or tech scale-ups.
- Deep understanding of SDR performance metrics and levers.
- Strong track record improving activity and conversion metrics.
- Skilled in delivering feedback and coaching across all experience levels.
- Comfortable operating at both tactical and strategic levels in a fast-moving environment.
- Data-driven decision maker with a passion for scaling repeatable, high-impact sales motions.
- Strong alignment to commercial goals and the ability to drive cross-functional outcomes.
- Able to interpret data to diagnose performance gaps and pull the right levers to positively impact sales performance metrics.
- Collaborative mindset, working well with cross-functional teams to drive outcomes.
- Commercial Acumen.
- Execution Mastery.
- Change Driver.
- Force Multiplier.
- Results-Obsessed.
Nice to Have
- Familiarity with tools such as LinkedIn Sales Navigator, ZoomInfo, 6sense, Outreach, Spekit, Confluence, and Salesforce.
Technical Stack
- LinkedIn Sales Navigator
- ZoomInfo
- 6sense
- Outreach
- Spekit
- Confluence
- Salesforce
Team & Environment
You will be coaching the AU-based SDR team across Micro, Core, and Mid-Market segments.
Benefits & Compensation
- Work remotely with flexibility to own your time and impact.
- Access cutting-edge tools to amplify your work, knowledge and outputs.
- Own ESOP (employee share options) in one of the world's fastest-growing tech companies.
- Very generous paternity leave policy.
- Subsidised egg freezing.
- WFH office expense budget.
- Outstanding learning & development opportunities.
Work Mode
This is a remote first role based in Australia.
Employment Hero is an equal opportunity employer.
