PSG Global Solutions is hiring a Scrum Master

Essential Duties: • Guide team on Agile / Scrum practices, including: O How to use Agile/Scrum practices and values to delight customers O How to get the most of self-organization O Self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks O Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization • Organize the team for scrum ceremonies – Planning, Standups, Retrospective and Review (Demo). • Work with the team to remove any impediments and escalate where necessary. • Responsible and Accountable for managing and tracking the performance/velocity of the team, identifying opportunities and driving adjustments to continually enhance the efficiency of their delivery. • Responsible for managing the capacity and demand of the team (including defect management) to optimize the throughput of the team. • Responsible for preparing, facilitating and documenting the key meeting routines within the team. • Encourage team members to be “owners” rather than “assignees”. • Must be able to facilitate discussion and facilitate alternatives or different approaches to manage oneself and a team • Responsible for coaching team members and mediating conflicts to resolution • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving • Clearly understand the goals/outcomes of the team and can be a true scrum-master – not a BA, not a PM, not a tech analyst. • Provides feedback on existing practices and may suggest techniques to improve scrum practices. Required Skills/Experience: • First level Scrum Master certification (CSM, PSM I) • Experience playing the Scrum Master role for at least 2 to 3 years for a software development team that was diligently applying Scrum principles, practices, and theory. • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).