Robusta Technology Group (RTG) is looking for a Salesforce Consultant to oversee the implementation and ongoing management of the Salesforce platform for a partner organization in KSA. This role coordinates with an external implementation vendor during the project phase and assumes full system ownership post go-live, ensuring the platform supports business objectives and integrates with core systems.
What You'll Do
- Manage and coordinate day-to-day activities with the external Salesforce implementation vendor.
- Review, validate, and approve business requirements, system designs, and development deliverables.
- Support User Acceptance Testing (UAT), ensure adequate testing coverage, and track issue resolution.
- Configure and administer Salesforce components, including objects, fields, workflows, validation rules, and flows.
- Manage users, profiles, roles, permission sets, and access controls in line with security policies.
- Develop and maintain dashboards, reports, and analytics to support business and executive decision-making.
- Ensure seamless integration with CarPro, Genesys, MuleSoft, and Data Warehouse platforms.
- Provide training, documentation, and ongoing support to end users to drive adoption and effective usage.
- Enforce Salesforce security standards, data governance policies, and compliance requirements.
- Act as the primary internal subject matter expert (SME) for Salesforce operations, enhancements, and best practices.
What We're Looking For
- Bachelor’s degree in Information Systems, Computer Science, or a related field.
- 5+ years of experience in Salesforce implementation, administration, or consulting roles.
- Strong hands-on experience in Salesforce configuration, user management, automation, and reporting.
- Solid understanding of system integration concepts, APIs, and middleware tools (e.g., MuleSoft).
- Proven ability to coordinate with vendors and manage complex, multi-stakeholder initiatives.
- Strong analytical, problem-solving, and communication skills.
- Excellent stakeholder management and documentation capabilities.
- Fluent in Arabic and English (spoken and written).
Nice to Have
- Salesforce Administrator certification.
- Salesforce Platform App Builder certification.
- Salesforce Consultant (Sales / Service / Experience Cloud) certification.
Technical Stack
- Salesforce
- CarPro
- Genesys
- MuleSoft
- Data Warehouse
Team & Environment
Coordinates with external implementation vendor.
Work Mode
This is a fully remote position based in KSA.
Robusta Technology Group (RTG) empowers growth, innovation, and excellence.
