Remote (Global) Full-time

Scale Army is hiring a Salesforce Administrator

About the Role

Scale Army is seeking a Salesforce Administrator to provide day-to-day system support, maintain data integrity, and optimize our Salesforce environment. This role is perfect for someone who thrives on troubleshooting, documentation, and collaborating across teams to ensure seamless operations.

What You'll Do

  • Resolve duplicates, correct invalid entries, and maintain data consistency within Salesforce.
  • Ensure the system remains organized, optimized, and efficient for daily use.
  • Manage user accounts, profiles, permission sets, and sharing rules.
  • Serve as the main point of contact for onboarding, user training, and troubleshooting.
  • Provide ongoing support to internal users to enhance system utilization.
  • Promote adoption through clear communication, guidance, and best practices.
  • Maintain accurate documentation of fields, workflows, rules, and processes for internal reference.
  • Build and maintain dashboards and reports to support sales, operations, and leadership needs.
  • Support and optimize existing automation and Flows (ability to read Flows is required).
  • Identify opportunities to streamline and improve operational processes.
  • Perform data entry using Data Loader and manual updates while ensuring accuracy.
  • Collaborate with teams to uphold data integrity across multiple integrated sources.

What We're Looking For

  • 2–4 years of experience as a Salesforce Administrator or in a related role.
  • Proven experience with Salesforce setup, user management, and system maintenance.
  • Experience building and maintaining flows, reports, and dashboards.
  • Proficiency in reading and understanding Flows.
  • Familiarity with Excel and Google Workspace.
  • Strong reporting and flow-building skills.
  • Strong organizational and analytical skills with exceptional attention to detail.
  • Process-oriented and operationally minded, focused on continuous improvement.
  • Excellent communication and collaboration skills across cross-functional teams.

Nice to Have

  • Experience managing organizations with multiple data sources integrating into Salesforce.
  • Background in advertising or marketing environments.

Technical Stack

  • Salesforce
  • Data Loader
  • Excel
  • Google Workspace

Work Mode

This is a fully remote position.

Scale Army is an equal opportunity employer.

Required Skills
SalesforceData LoaderExcelGoogle WorkspaceCRM AdministrationData ManagementProcess AutomationUser SupportSystem ConfigurationReportingDashboards
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About company
Scale Army

A dynamic and rapidly growing full-service digital agency specializing in delivering high-quality content creation services to businesses in the home services, restaurant, and hospitality industries.

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Job Details
Category other
Posted 5 months ago