About the Role
The Sales Support Specialist provides administrative and operational assistance to the sales team, ensuring efficient processing of orders, accurate data management, and strong customer communication.
Responsibilities
- Coordinate customer inquiries and sales requests across departments
- Maintain up-to-date records in the customer relationship management system
- Assist in preparing quotes and sales proposals for clients
- Track sales orders from initiation through fulfillment
- Communicate with internal teams to resolve customer issues
- Support the sales team with timely reporting and data analysis
- Ensure compliance with company policies and procedures
- Process sales contracts and related documentation
- Monitor inventory availability in coordination with supply chain
- Facilitate communication between sales representatives and technical teams
- Organize and distribute sales materials and product information
- Assist in onboarding new customers and partners
- Track and report on key sales performance metrics
- Respond to customer follow-ups within established timelines
- Support sales forecasting efforts with accurate data entry
- Coordinate logistics for sample and demo unit shipments
- Maintain confidentiality of customer and sales data
- Update sales dashboards and performance tracking tools
- Assist in preparing presentations for client meetings
- Identify process improvements in sales support workflows
- Support contract renewal and extension processes
- Manage customer contact lists and account updates
- Escalate technical or pricing issues to appropriate teams
- Ensure timely submission of sales-related documentation
- Collaborate with finance on invoice and payment status
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid work model with office and remote options
Team
Part of the sales operations team supporting regional account managers
Why Join Us
- Opportunity to work in a fast-paced technology environment
- Exposure to global sales strategies and innovative products
- Professional development and career advancement programs
- Collaborative culture focused on customer success
What We Offer
- Comprehensive health and wellness benefits
- Retirement savings plan with company match
- Paid time off and company holidays
- Employee discount programs
Not available for this position
