Humana is hiring a Sales Support Representative, a certified Pharmacy Technician role that provides timely sales support to assist in the acquisition and retention of Specialty Pharmacy customers. You will use clinical knowledge with a sales mindset to increase prescriptions sent to CenterWell Specialty Pharmacy while delivering an excellent experience for providers and patients.
What You'll Do
- Build and maintain relationships with the medical staff of physician offices over the phone and via email to increase market share.
- Monitor prescriptions in process at CenterWell Specialty Pharmacy to ensure a smooth experience for the provider and patient.
- Resolve inquiries received by physician offices, including researching patient copay assistance, expediting prescription processing, resolving delayed orders, and prior authorizations.
- Participate in Sales Initiatives to increase Pull Through of prescriptions and utilization of CenterWell Specialty Pharmacy.
What We're Looking For
- PTCB (Pharmacy Technician Certification Board) license.
- 1 or more years of experience in sales, customer service, or a related field.
- Excellent written and verbal communications skills.
- Proficient in Microsoft Office Programs.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Nice to Have
- Associate's or Bachelor's degree in Business or a related field.
- Prior ScriptMed experience.
- Experience in collecting, preparing, organizing, and presenting documents in support of meetings.
Technical Stack
- Microsoft Office Programs.
Team & Environment
Partners with aligned Sales Team member and supports Field Sales Reps.
Benefits & Compensation
- Compensation: $43,000 - $56,200 per year.
- Medical, dental and vision benefits.
- 401(k) retirement savings plan.
- Paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave.
- Short-term and long-term disability.
- Life insurance.
Work Mode
This is a hybrid position. Locations are remote.
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
