Snabbgross, part of Axfood, is looking for a Sales Support and Coordinator who thrives on solving problems. In this role, you will focus on the assortment, price, and campaign areas, working proactively to prevent errors that could hinder sales or degrade the customer experience. You will be a crucial link, collaborating closely with our stores and various internal departments.
What You'll Do
- Receive and troubleshoot issues reported from our stores.
- Prioritize and clarify issues in the ServiceNow system, ensuring they are logged correctly and resolved within set timeframes.
- Troubleshoot and resolve issues regarding incorrect prices, ongoing campaigns, or assortment.
- Forward issues to other functions within City Gross or Axfood when necessary.
- Support category managers in administration, communication, and follow-up.
- Provide feedback and solutions back to the store.
What We're Looking For
- Education within administration, commerce, or communication.
- Previous experience in an administrative or coordinating role within retail.
- Good knowledge of Office and business systems.
- Very good language skills in Swedish, both spoken and written.
Nice to Have
- Experience from a grocery store is meritorious.
Technical Stack
- Office
- Business systems
- ServiceNow
Team & Environment
You will work in the sales department team.
Benefits & Compensation
- Secure conditions through collective agreements with Handels and Unionen.
- Affordable food bag with employee discount.
- Enhanced parental leave benefits according to collective agreement.
- Health and wellness allowance.
- Real career opportunities.
Work Mode
This is an onsite position located at the City Gross support office in Hässleholm.
Everything we do is about helping and inspiring our customers to a better everyday life. Our heart beats a little extra for fresh produce and we believe in people. We believe we become better when we have different backgrounds and experiences.
