MySigrid is hiring a Sales Operations Admin to provide essential support to our Sales and Success teams. In this role, you will ensure smooth internal processes, reliable data systems, and timely operational support, with a focus on the quote-to-cash cycle.
What You'll Do
- Prepare and automate quotes and invoices for Sales and Success teams.
- Monitor account upgrades, plan changes, coupon application, and contract renewals.
- Track payments, assist with collections, and support reconciliation between Stripe and HubSpot.
- Coordinate invoice records and small refunds with the Accounting team.
- Keep pipeline data clean and updated in HubSpot, focusing on value, stage, and close date.
- Monitor lead stages and flag inconsistencies.
- Drive updates and follow-ups after pipeline meetings and deal reviews.
- Support lifecycle tracking for upgrades, renewals, and new deals.
- Respond to basic client queries on pricing and route support or technical questions.
- Organize and maintain up-to-date sales enablement materials.
- Support sales playbook creation, objection handling resources, and product FAQ updates.
- Tag and log key sales call transcripts and escalate insights as needed.
- Assist in preparing reports, internal documents, deal logs, and L10 summaries.
- Support manual scheduling and calendar coordination for high-priority calls.
- Track and prepare dashboards or weekly reports to monitor KPIs and sales targets.
- Help with internal task tracking and documentation in tools like Notion, ClickUp, or Google Drive.
What We're Looking For
- 2+ years of experience in Sales Operations, Revenue Operations, or Administrative roles in a SaaS or B2B environment.
- Proficient with HubSpot, Stripe, and Google Workspace.
- Comfortable managing quotes, invoices, and coordinating across multiple teams.
- High attention to detail, with excellent written and verbal communication skills.
- Strong organizational skills and ability to follow through independently.
Nice to Have
- Familiarity with tools like Notion, ClickUp, or Airtable.
- Understanding of SaaS subscription models, renewal cycles, or sales compensation.
Technical Stack
- HubSpot
- Stripe
- Google Workspace
- Notion
- ClickUp
- Airtable
Team & Environment
You will support Sales and Success teams, working collaboratively in a fast-paced, high-energy atmosphere.
Benefits & Compensation
- Competitive salary package.
- Paid Time-Offs.
- HMO Package for the employee and two legal dependents.
- Reimbursable internet charges.
- Comprehensive training and continuous learning advantages.
- Opportunity to contribute to new technology and help develop a high-end system.
- High importance to work-life balance with the opportunity to work from home part of the week.
- Opportunity to venture into other areas of the business.
- Be part of a dynamic team of specialists who openly share knowledge.
Work Mode
This role operates on a night shift schedule and offers a remote/hybrid work model.
MySigrid is an equal opportunity employer.
