Rolls-Royce is hiring a Sales Manager

Rolls-Royce is hiring a Senior Sales Manager for our After Sales business, a key role in driving growth and customer support within the Rail sector. You will be responsible for identifying and managing business opportunities with Direct Rail End Customers and Distributors/Dealers, primarily in Latin America and secondarily in North America. Your work will involve promoting after-sales products, ensuring inventory and training levels, and developing business cases for future offerings.

What You'll Do

• Identify and manage after sales business opportunities for Direct Rail End Customers and Distributors/Dealers serving Rail Customers primarily in Latin America and secondarily in North America.
• Provide responsive assistance to coordinate and support customers and dealers on requests for service sales product information and quality concerns.
• Contact, advise, and quote customers and dealers in prospecting for new sales representing after sales product lines.
• Promote customer and dealer training on after sales parts topics, systems, products, programs, and promotions.
• Ensure that parts inventory and training levels are sufficient to provide quality sales and after sales support.
• Identify new business opportunities for mtu after sales products, develop and execute proposals and quotes, and follow through to secure the sale.
• Collect forecasts and develop business cases for future mtu after sales products and services.
• Track and report on industry trends, business conditions, and account status to inform future products and sales.
• Identify and resolve customer concerns and complaints in a timely and satisfactory manner.
• Oversee and investigate policy matters in the field using a fair perspective to create goodwill and future sales.
• Monitor, implement, and evaluate mtu's procedures, policies, and agreements to increase customer awareness and compliance.
• Prepare and present professional presentations to customers, management, and staff.
• Maintain knowledge of mtu products, applications, after sales systems, procedures, and policies.
• Attend trade shows and events and report on activities.
• Promote a compliance culture in your area of responsibility.
• Perform special projects as required.

What We're Looking For

• Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• A Bachelor’s degree in Engineering or Business Management and 5 years of applicable experience in support, sales, or parts-marketing within after-sales; or 9 years of experience in service support, sales, or parts marketing within after sales.
• Ability and willingness to travel domestically and internationally on short notice, up to 75% of the time.
• Excellent language skills in English and Spanish.

Nice to Have

• Excellent knowledge of principles and processes for providing customer services, including needs assessment, quality standards, and satisfaction evaluation.
• Excellent oral and written communication skills.
• Excellent interpersonal, organizational, planning, and follow-up skills.
• Excellent analytical ability to handle very complex issues.
• Strong leadership and negotiation skills.
• A strong self-starter with the ability to work extended periods without direct supervision.
• Strong problem-solving skills and ability to make decisions independently.
• Strong knowledge of the practical application of systems to analyze and report on stock levels, new parts orders, shipments, and sales of after sales products.
• Proficiency with MS Office Suite.
• Knowledge of the mtu organization, including its products, policies, and procedures.
• Knowledge of the SAP operating system.

Technical Stack

• MS Office Suite
• SAP operating system

Benefits & Compensation

• Compensation range: $121,524 - $197,476 Annually.
• Comprehensive and competitive Total Rewards package includes base pay and a discretionary bonus plan.
• Health, dental, vision, disability, life, and accidental death & dismemberment insurance.
• Flexible spending account and health savings account.
• 401(k) retirement savings plan with a company match.
• Employee Assistance Program.
• Paid Time Off and certain paid holidays.
• Paid parental and family care leave.
• Tuition reimbursement.
• Long-term incentive plan.

Work Mode

This is an onsite position based in Novi, Michigan.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.