Responsibilities
- Exceed revenue quota goals on a quarterly and yearly basis.
- Effectively address each customer’s and partner’s unique inquiries by providing accurate information and tailored solutions that align with their specific needs and interests.
- Develop business plans, which align to your assigned territory.
- Strategically engage with customers and business partners to maintain a high level of customer service that aligns with SailPoint’s core values.
- Collaborate with marketing to develop and execute marketing plans through/with partners and end users.
- Pursue all leads supplied and ensure internal systems are updated.
- Lead the appropriate technical resources to demonstrate SailPoint's advantages to the customer.
- Follow-up with customers and partner with post-sale team to ensure consistent and ongoing coverage of account, including new sales opportunities.
- Own and oversee all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process.
- Fosters a deep understanding of the territory, including customers, prospects, partners, influencers, and competitors.
- Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space.
- Effectively initiate, navigate, and manage discussions across all levels of a customer’s organization, from business stakeholders to technical decision-makers.
- Utilize all channel management and reporting tools, including accurate forecasting and Salesforce hygiene.
Requirements
- Skilled communicator in first engagements and discovery calls analyzing the prospects needs to qualify an opportunity.
- Highly proficient in understanding and presenting the value of SailPoint solutions and how they compare to Microsoft, Okta, and Saviynt.
- Provide a superior customer experience from the first discovery call and leverage skills in competitively positioning our solutions and broader value proposition including partner services.
- Lead a virtual team of partner resources, presales, partner manager, deal desk, professional services, BVA team, and customer success to deliver sales wins and customer success.
- Does not operate independently, instead sells as a team.
- Act as the quarterback; take initiative and prep the team on what is needed from them prior to calls.
- Make good decisions about who should engage and when and make people accountable for following through.
- Create a territory or opportunity plan, which includes the steps you believe are required to get from discovery to the next steps in the sales cycle.
- Work closely with the leadership team to refine your ideas and make your sales strategy as effective as possible.
Nice to Have
- Bachelor's degree or global equivalent in an IT, business or sales related field.
Team
Structure: Virtual team including partner resources, presales, partner manager, deal desk, professional services, BVA team, and customer success.
The path to success
- 1-month milestones: Establish plan for existing customers clearly identifying opportunities for uplift over coming years and understanding account potential.
- 1-month milestones: Segment account list into your top 20 focused accounts & the Top 3 Big Bet accounts within this list.
- 1-month milestones: Meet with old account managers to capture any history.
- 1-month milestones: Meet with partners of existing accounts to understand their position and services offered.
- 1-month milestones: Work with Marketing Manager on marketing plan.
- 1-month milestones: Work with Channel Manager on channel plan.
- 2-month milestones: Create a stakeholder map for key partners that are influencers in your Top 20 accounts and devise your approach to connect with them.
- 2-month milestones: Demonstrate Salesforce hygiene with regular, accurate activity and updates.
- 2-month milestones: Met weekly with sales management to keep Salesforce and Clari up to date.
- 3-month milestones: Complete territory plan and present to Sales Management: Existing account overview and account potential.
- 3-month milestones: Prioritized accounts with account potential.
- 3-month milestones: Clean pipeline of potential 2025 opportunities to establish gap to target.
- 3-month milestones: Marketing and channel engagement plans to close the Gap to target.
- 3-month milestones: Customer references / case studies planned.
- 3-month milestones: Pipeline growth plan.
- 3-month milestones: Meet with all existing customers and identify opportunities to extend the value they are receiving from SailPoint.
- 3-month milestones: Lead an operating cadence with virtual team.
- 3-month milestones: Achieve “1st Mate” enablement badge.
- 4-month milestones: Create account plans for key accounts.
- 4-month milestones: Create opportunity plans for key opportunities.
- 4-month milestones: Present forecast for self-generated opportunity & expected time to 1st sale.
- 4-month milestones: Develop strategies to approach Top 20 accounts - present to management.
- 4-month milestones: Relationship maps in Salesforce are completed - customers from Top 20 accounts know who you are.
- 4-month milestones: Showing progress through sales stages for any inbound/inherited opportunities (sales cycle 5-40).
- 4-month milestones: Present SailPoint value proposition in front of manager via either: customer / prospect or internally.
- 6-month milestones: Built a Pipeline of 2 to 3 times target comprising.
- 6-month milestones: Existing customer pipeline.
- 6-month milestones: Progress existing pipeline.
- 6-month milestones: New Pipeline.
- 6-month milestones: Refine “go to market” for this market segment highlighting key messaging when competing with Microsoft and Okta, benefits of working with partner, pricing challenges, etc.
- 6-month milestones: Complete your Captains badge on HighSpot.
Additional Information
- Business travel of approximately 50 percent yearly is expected for this position.