Keeper Security, Inc. is looking for a Sales Engineer, Multilingual (Brazilian Portuguese/Spanish/English) to join our B2B sales team. This role provides critical pre-sales and post-sales technical support, delivers product demonstrations, and acts as a technical advisor to our customers.
What You'll Do
- Provide and manage pre-sales technical support throughout the sales process.
- Work closely with sales to identify customer opportunities and understand business needs.
- Communicate fluently with customers in Brazilian Portuguese, Spanish, and English, both verbally and in writing.
- Conduct product demonstrations and technical presentations remotely, on-site, or at customer locations.
- Collaborate with product and engineering teams to stay current on features and updates.
- Address technical questions, concerns, and objections to build customer confidence.
- Act as a technical advisor, helping customers understand how our solutions solve their business challenges.
- Stay informed about industry trends, the competitive landscape, and emerging technologies.
- Analyze complex multivariate problems and use a systematic approach for quick resolution, often under pressure.
- Work on issues that affect design and selling success or address future concepts.
- Establish relationships with technical personnel to identify opportunities and sell Keeper products.
- Ensure accurate and timely activity logging and issue updates in Salesforce.
- Create and deliver technical product presentations and training to channel partners and customers.
- Participate as part of a sales team to achieve or exceed revenue targets.
- Contribute to the execution of company objectives in creative and effective ways.
- Travel to customer meetings locally and nationally, including renting/operating a vehicle.
What We're Looking For
- 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.).
- Fluency, both verbal and written, in Portuguese, Spanish, and English.
- Excellent communication and interpersonal skills, and a strong entrepreneurial drive.
- Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux.
- Outstanding presentation skills for both technical and executive audiences.
- Technical background in networking and security applications as well as cloud technologies (AWS, Azure).
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
- Willingness to travel up to 10%.
Nice to Have
- Industry-recognized certifications.
- Scripting and DevOps experience.
- Exposure to Identity Providers like Azure and Okta.
- Experience providing solutions to and understanding the requirements of Enterprise Customers.
- Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions.
Technical Stack
- Windows/Active Directory
- UNIX/Linux
- Networking and security applications
- AWS, Azure
- Identity Providers (Azure, Okta)
- Salesforce
Benefits & Compensation
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Work Mode
This is a hybrid role open to candidates in the U.S., specifically the Chicago, IL metro area, or fully remote within the U.S.
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program.
