Alpaca is seeking a Sales Engineer to serve as the technical expert for our products and services, supporting the sales process by engaging with enterprise partners in the LATAM region. You will present technical use cases, lead product demonstrations, translate complex requirements into clear solutions, and collaborate with sales and product teams to drive client acquisition and satisfaction in a fast-growing, globally distributed fintech startup.
What You'll Do
- Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders
- Serve as a regional market-specific expert in regulations, compliance, and jurisdictional requirements
- Comfortable working with senior leaders and C-level executives
- Collaborate closely with the Sales and Customer Success teams, providing essential technical advisory and product expertise throughout the client lifecycle
- Present compelling product and technical use cases to prospective clients, while building trust and confidence in Alpaca's technical capabilities
- Translate complex business and technical requirements into clear, simple solutions
- Create sales support materials and documentation for new features and products
- Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and questionnaires that win deals
- Lead demo strategy and execution, creating technical narratives that convert prospects into customers
- Travel as needed to support sales activities and customer engagements
- Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners
What We're Looking For
- Excited by the prospect of working in a startup environment, the ideal candidate is a self-starter who will take the lead in defining new processes where appropriate
- 5+ years in a Sales Engineering, Solutions Engineering, or Partner Engineering client-facing role, with experience working at API or SaaS-first companies
- Strong technical background, including hands-on experience working with APIs, WebSockets, Postman, Grafana and JSON
- Superior verbal and written communication skills in English are essential for driving clarity on goals, setting expectations, and effectively collecting feedback from clients
- You must be able to translate complex technical concepts into simple, understandable terms
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and close attention to detail
- Must speak fluent English and either Spanish or Portuguese
Nice to Have
- Experience working at a Broker-Dealer or FinTech company
- Closing Enterprise deals alongside AEs
- Securities Industry Essentials (SIE) and or Series 7
- Familiarity with Metabase
- Experience working with Coast (demo software)
- Excited to learn more about the securities industry
- Experience working with FIX eXchange protocol
- Experience working with OpenAPI, ReadMe and documentation
Technical Stack
- APIs
- WebSockets
- Postman
- Grafana
- JSON
- Metabase
- Coast
- OpenAPI
- ReadMe
- FIX eXchange protocol
Team & Environment
Join a 230+ person, globally distributed team where collaboration and accountability are core values. Alpaca fosters a culture of curiosity, empathy, and ownership across all levels of the organization.
Benefits & Compensation
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Compensation includes a competitive salary, stock options, and a monthly stipend of $150 via Brex Card.
Work Mode
Alpaca operates as a globally distributed company with team members across the USA, Canada, Japan, Hungary, Nigeria, Brazil, UK, and beyond. You can work from your favorite place around the world.
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
