We are seeking a Sales Engineer to join New Wave Design. In this role, you will play a pivotal part in driving customer success by providing technical expertise and strategic guidance through the sales cycle. You will collaborate closely with sales, product, and engineering teams to understand customer requirements and design tailored solutions.
What You'll Do
- Engage in technical conversations with new accounts to understand requirements and articulate how our solutions meet their needs.
- Collaborate with sales and product teams to architect customized solutions, including integrations with existing systems.
- Proactively engage with customers to identify opportunities for collaboration and business growth.
- Conduct trade-off discussions with customers on technical requirements, schedule, and costs.
- Provide routine pre/post-sales technical customer support.
- Develop technical documentation, including solution architectures, deployment guides, and best practices.
- Aid in assessing opportunities based on technical requirements and alignment with product offerings.
- Develop training materials and deliver technical training sessions to sales teams.
What We're Looking For
- Must be a U.S. Person and able to provide proper identification.
- Ability to lift and carry up to 20 pounds, including overhead.
- Finger and wrist dexterity for repetitive assembly tasks.
- Excellent interpersonal and communication skills, both written and verbal.
- High urgency on customer responsiveness.
- Ability to organize, multitask, and interpret priorities.
- Ability to maintain strong customer relationships.
- Ability to problem-solve, analyze, and achieve resolution throughout the sales process.
Nice to Have
- Bachelor of Science in Engineering or equivalent trade school diploma with 8 years of experience.
- Knowledge of high-speed serial communications.
- Knowledge of layered (stacked) interface protocols.
- Knowledge of Field Programmable Gate Arrays (FPGAs).
- Knowledge of software systems and operating systems.
- Knowledge of embedded systems.
- Knowledge of test and measurement systems.
Team & Environment
You will collaborate closely with sales, product, and engineering teams in a culture that values diversity, inclusion, collaboration, and innovation.
Benefits & Compensation
- Compensation range: $161,100.00-$191,700.00
- Medical, dental, and vision insurance.
- Four weeks of vacation for all employees.
- 9 paid holidays observed annually.
- Generous 401(k) plan with employer matching funds.
- Life insurance and disability coverage.
- Birth, adoption, and parental leave benefits.
- Flexible spending accounts.
- Employee Assistance Plan, including up to 10 free counseling sessions.
- Voluntary coverages include vision, additional life and accident insurance, and critical illness insurance.
- Flexible work schedules.
Work Mode
This role is onsite.
At New Wave Design, we believe diversity drives innovation and inclusion drives success. We are committed to professional development, work-life balance, and providing a fulfilling employee experience.
