The Sales Enablement Specialist plays a central role in transforming closed-won opportunities into recognized revenue by managing the end-to-end post-sales workflow. This includes overseeing client setup, purchase order tracking, order processing, and coordinating billing activities to ensure a seamless handoff between teams.
Key Responsibilities
- Manage the transition from deal closure to revenue recognition by coordinating internal processes across Sales, Finance, Product, Legal, and Delivery functions.
- Maintain high accuracy in CRM data and support end-of-deal procedures to uphold pipeline integrity and reporting reliability.
- Act as a primary user of Microsoft Dynamics, resolving opportunity discrepancies, submitting post-close requests, logging support tickets, and addressing order or billing issues across systems.
- Collaborate with Finance and Billing teams to resolve invoicing challenges, remove revenue blockers, and support timely revenue recognition, particularly during month-end and quarter-end cycles.
- Prepare and maintain recurring and on-demand reports using tools like Power BI to monitor deal status, financial hurdles, and sales cycle performance.
- Use data insights to identify risks early and suggest process enhancements that improve efficiency and client experience.
- Ensure compliance with internal policies, revenue recognition standards, and sales protocols while identifying gaps and recommending scalable solutions.
Qualifications
- Fluent English proficiency (B2 or higher).
- Strong working knowledge of Microsoft Office, particularly Excel, including basic formula creation and data manipulation.
- Experience with CRM and financial systems; familiarity with Microsoft Dynamics and Power BI is advantageous.
- Preferred bachelor’s degree or equivalent experience in Sales Operations, Deal Desk, Revenue Enablement, or Finance.
- Proven ability to solve problems, manage ambiguity, and implement practical solutions in dynamic environments.
- Exceptional attention to detail, organizational skills, and the capacity to manage multiple priorities under tight deadlines.
- Skilled communicator with strong listening and relationship-building abilities across departments and levels.
- Capable of working independently in a remote-first setting with minimal supervision.
Technology Environment
This role operates within a digital-first ecosystem using Microsoft Dynamics, Power BI, Microsoft Office, CRM platforms, and financial management systems.
Work Environment
This is a remote-first position offering flexibility across regions. The role supports a global team with asynchronous collaboration and digital workflows.
Company Values
The organization fosters a culture grounded in diversity, equity, and inclusion, where innovation is driven by varied perspectives. Processes emphasize fairness, transparency, and human oversight. Ethical AI use and compliance are central to operations, reflecting a commitment to responsible technology and inclusive decision-making.
