The Sales Development Representative at Kong will work closely with the Sales and Marketing teams to generate and qualify inbound and outbound leads, set introductory meetings for Account Executives, and contribute to pipeline growth. This hybrid role is based in Austin, TX and requires a goal-driven individual with strong communication skills and a hunter mentality.
What You'll Do
- Work with the Sales team to develop and lead inbound and outbound campaigns from idea generation through to qualified call
- Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email
- Update lead and prospect activity in Salesforce to ensure effective lead management
- Set qualified introductory meetings for the Sales team
- Nurture early phase opportunities for future pipeline potential
- Exceed monthly and quarterly opportunity quota
- Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
- Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success
- And any additional tasks required by the manager
- By the end of month 1: Have met your new team and had fun playing with some new tools
- By the end of month 1: Become a part of the wider Kong family
- By the end of month 1: Have had a successful sales boot camp training
- By the end of month 1: Have a good understanding of what makes Kong’s product offerings so special
- By the end of month 1: Understand how our Account Development, Marketing and Account Executive teams all work together
- By the end of month 2: Be comfortable talking to clients on the phone about Kong
- By the end of month 2: Have worked with our Account Executive team on your first opportunity
- By the end of month 2: Have shadowed a ton of calls and practiced several role plays
- By the end of month 2: Started delivering your ramp quota
- By the end of month 3: Know our sales funnel inside and out, and feel confident to add value to our sales org
- By the end of month 3: Show clear delivery of our sales methodologies
- By the end of month 3: Provide insights to both our Account Development and marketing organizations to help us to continue to iterate and improve
- By the end of month 3: Delivered against your ramp quota
What We're Looking For
- 1-2+ years of strong sales or customer-facing experience
- A self-starter with a track record of hitting and exceeding goals
- A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win
- Ability and willingness to learn, react to and share lessons learned across the organisation
- Open to feedback and can apply to your daily workflow
- Outstanding communication skills including both phone and written communication as well as active listening
- An extraordinary character with an incredible drive for success, high work ethic, curious by nature, and obsessed with smashing sales goals
- Validated time leadership skills and ability to work independently and through coaching
- Desire to work in a driven and fast-paced environment
Technical Stack
- Salesforce
Team & Environment
- Collaboration between Sales, Account Development, Marketing, and Account Executives
- Driven and fast-paced environment
- Focus on self-development and growth
- Team collaboration to maximize business wins
- Openness to feedback and continuous improvement
- Innovation and iteration in sales and marketing processes
Work Mode
- Hybrid role based in Austin, TX
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
