Follett Software is looking for a Sales Development Representative (SDR) to play a critical role in generating new leads and building sales pipeline across our full portfolio of solutions. You will be responsible for proactively engaging prospective customers through a high volume of outbound activity, including cold calling, email outreach, and high-level discovery conversations.
What You'll Do
- Execute both short and long-term sales strategies for assigned accounts within a designated geographical area.
- Collaborate with marketing to design and implement targeted campaigns and other key initiatives.
- Leverage a thorough understanding of customer buying cycles and market trends by state and local designations.
- Proactively prospect and engage potential new customers, identifying new business opportunities across multiple products and services.
- Cultivate key customer relationships with decision makers in your geographical area.
- Generate customer interest and drive attendance at company-sponsored events like conferences and trade shows.
- Evaluate and qualify new business opportunities to ensure alignment with company goals.
- Maintain accurate and up-to-date customer account, contact, and lead data in the CRM.
- Exhibit a high level of accountability towards achieving team goals.
- Represent the Sales organization on cross-functional teams as needed.
- Actively seek professional growth opportunities and contribute to the development of a high-performing team.
What We're Looking For
- Associate’s Degree or equivalent and relevant work experience.
- 2+ years of experience in a sales development role or similar position.
- Prior experience with Facilities Management Solutions is required.
- Strong problem-solving abilities, adept at addressing customer needs in a solution-oriented manner.
- Ability to communicate clearly, concisely, and confidently to a variety of audiences, adjusting messaging as needed.
- Good organizational and time management skills, with the ability to manage multiple tasks and priorities.
- Strong interpersonal skills with the ability to build rapport with prospects.
Nice to Have
- Experience in the K-12 sector.
- Familiarity with CRM tools.
Technical Stack
- CRM tools
Benefits & Compensation
- Fully remote work, giving you the flexibility to work from anywhere in the continental U.S.
- Subsidized healthcare plans, including orthodontic coverage, with an HSA option that includes employer matching.
- Company-paid disability and life insurance, with options to enhance coverage voluntarily.
- Robust Paid Time Off, including Flex PTO, paid parental leave, company holidays, and paid volunteer service time.
- Retirement savings with employer match, vesting every pay period.
- Flexible Spending Accounts for healthcare and dependent care.
- Optional supplemental coverages, such as accident, hospital, and critical illness insurance.
- Meaningful recognition and tangible rewards that celebrate achievements.
Work Mode
This is a fully remote position open to candidates located anywhere in the continental United States.
Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.



