Responsibilities
- Deliver an exceptional shopping experience that motivates customers to return, leveraging product knowledge, customer service skills, and enthusiasm.
- Manage the sales floor zone and maintain assigned areas to visual standards.
- Operate the register, using knowledge of fandoms to process sales and encourage add-on sales through services like BOPIS and curbside pickup.
- Support planogram changes, including store layout, walls, fixtures, and merchandise mix.
- Share fashion and music trend insights with management and relevant headquarters teams.
- Collaborate with store management to prevent theft and misuse of store policies.
- Assist in maintaining the stockroom and keeping the store clean and organized.
- Communicate effectively and work as a team to accomplish tasks.
- Perform other duties as assigned by the store leader.
Requirements
- Prior experience in a retail environment.
- Strong customer service and selling skills.
- Must be at least 16 years old.
- Excellent collaboration and communication skills.
- Ability to navigate the store, merchandise products using approved equipment, and pack or unpack boxes weighing up to 50 pounds, with or without reasonable accommodation.
Compensation
Not specified
Work Arrangement
On-site — mall
Team
Not specified
Not specified
