Responsibilities
- Create truly memorable experiences for all customers
- Use product knowledge and storytelling to customise each experience
- Nurture long lasting relationships with customers
- Be open to learning and developing yourself to become an expert in your field
- Play your part in the 'Back to the Mulberry Spirit' strategy
Requirements
- Customer focused: create a welcoming and fun environment for customers and team
- Committed to delivering an engaging, dynamic and memorable customer experience in store
- Develop and maintain key customer relationships using instore CRM tools
- Culturally connected: understand how Mulberry fits into the fabric of life and art and use this to excite customers
- Curious about the business and willing to share ideas
- Competitive spirit and strong desire to succeed
- Deliver operational excellence showing respect and consideration for people, product and environment
- Embody Mulberry's Values: honest, dynamic, and community spirited
- Support Mulberry to deliver an inclusive culture through open-minded and respectful behaviour
- Feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into work
- Honest
- Dynamic
- Community Spirited
- In love with fashion
