Responsibilities
- Share your fashion and product knowledge to help customers make informed choices.
- Collaborate with your team to deliver exceptional service at every step of the customer journey.
- Ensure the sales floor and back of house are well-stocked, organized, and inviting.
- Support with opening and closing of the store.
- Represent yourself and the brand positively during all customer interactions.
Requirements
- Experience in customer service within fashion, retail, or similar fields.
- Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
- Thriving in collaborative and dynamic environments.
- Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
- Flexible and action oriented.
Benefits
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
- We are an inclusive company where you’re encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits.
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
- You’ll be able to express your personal style with our employee discount at H&M group.
- We offer 5 days of working in a week to have great work life balance.
Work Arrangement
On-site — Mumbai Dombvilli East
Additional Information
- Store roles assessment: To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group. After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not impact on your application. For more information on how we process your personal data, please see our Privacy Notice.
- We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
- This is a full-time position for our store in Mumbai Dombvilli East. The position reports to the Department Manager.
