Responsibilities
- Complete service calls and work orders as requested including accurate labour costs, data entry, issuing and tracking inventory, transporting equipment, repairing machine issues, and maintaining/ refurbishing used equipment when necessary.
- Ensure service van is in safe operating condition.
- Restock inventory in van as necessary ensuring adequate parts and tools levels.
- Update and maintain accurate records of inventory, work orders, equipment, and maintenance schedules.
- Respond in a timely manner to all inquiries and provide information regarding the status of repairs and equipment.
Requirements
- 1-3 years of experience in mechanical, maintenance, or repair roles.
- Valid drivers license in good standing to operate company van.
- Ability to comprehend service manuals and schematics for all service equipment.
- Establish and maintain strong working relationships with all clients, internal departments and vendors.
- Ability to deal diplomatically with different personalities and present professionally at all times.
Nice to Have
- Tech savvy with the ability to easily navigate computer systems and technologies.
Benefits
- Comprehensive medical and dental plan
- Personal days off
Work Arrangement
On-site
Additional Information
- 40% local travel and 60% travel larger region within a 250KM radius.
- Flexibility to respond to business needs which may include 10% overtime a month.
- Business hours are Monday to Friday 8am – 4:30pm.
- Training for this role will include flying out to Calgary for one week.
