At Chime, we're building a product that positively impacts lives every day. We're hiring a Revenue Operations Manager to design and scale the sales operating model that powers predictable revenue growth. This high-impact role involves building processes, aligning performance, standardizing metrics, and ensuring Salesforce supports accurate forecasting.
What You'll Do
- Own Salesforce as the system of record for the revenue organization, defining and enforcing required fields, stage definitions, and forecasting standards.
- Ensure clean opportunity management and strong pipeline hygiene, partnering with Ops on configuration changes.
- Maintain authority over data integrity and reporting logic, validating that Salesforce structure supports accurate reporting and forecasting.
- Maintain documentation of metric definitions and system logic.
- Own Sales performance dashboards across Salesforce, Superset, and Tableau, ensuring ARR, CARR, win rate, and attainment metrics are consistently defined and reported.
- Proactively identify risks in pipeline quality, attainment distribution, and deal velocity, partnering with Sales leadership to drive forecasting rigor.
- Surface slippage trends and ensure stage movement reflects reality, translating Salesforce data into clear insights for forecast discussions.
- Support territory planning, quota modeling, ramp tracking, and analyze conversion rates to improve revenue per seller.
- Align Marketing Ops, Sales Ops, Finance, and Data on shared definitions and SLAs, driving accountability across teams.
What We're Looking For
- 6–10 years in Revenue Operations, Sales Operations, or GTM Operations within a fast-growing SaaS company.
- Strong hands-on Salesforce experience, including opportunity management frameworks, forecast configuration, reporting, dashboards, validation rules, and pipeline governance.
- Experience with BI tools such as Superset or Tableau.
- Analytically rigorous and systems fluent, comfortable diving into Salesforce configuration while presenting insights to leadership.
- Credibility with sellers and managers, with a strong commitment to data trust and forecasting accuracy.
- Thrive in environments where clarity, discipline, and performance matter.
Technical Stack
- Salesforce
- Superset
- Tableau
Team & Environment
You will partner closely within GTMOps, Enablement, Finance, and GTM leadership.
Benefits & Compensation
- Salary: $130,000-$150,000 per year + significant equity.
- Wide and generous health benefits.
- 401(k) plans matched to 4%.
- Flexible PTO.
- Additional mental health days off you can take any given moment.
- Fully remote work environment.
- Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.
Work Mode
This is a fully remote position for candidates located within the United States.
Chime is an equal opportunity employer.
