Deepgram is hiring a Revenue Operations Analyst to join the RevOps team as the second hire at a rapidly scaling AI company. This is a hands-on role, focused on executing and improving the systems and processes that power our revenue engine. You’ll support go-to-market teams by ensuring accuracy across quoting, billing, usage tracking, and reporting while proactively identifying ways to make operations more scalable.
What You'll Do
- Support Quote-to-Cash processes, including CPQ workflows to ensure deals are configured and quoted correctly.
- Review order forms and amendments for accuracy and compliance.
- Provision customer contracts, subscriptions, and usage entitlements into internal systems.
- Support billing, invoicing, and monetization workflows in partnership with Finance.
- Reconcile customer usage, billing, and revenue data across CRM, product, and finance systems.
- Serve as a hands-on Salesforce administrator: build and maintain reports and dashboards, support flows, automations, and system enhancements.
- Help maintain data quality and governance standards.
- Triage, prioritize, and execute a wide range of RevOps requests.
- Proactively identify inefficiencies and manual processes and help implement improvements.
- Leverage AI tools and automation to increase operational efficiency.
- Contribute to documentation and scalable RevOps processes as the company grows.
What We're Looking For
- 3–4+ years of experience in Revenue Operations, Sales Operations, or a related role.
- Strong hands-on Salesforce experience (admin, reporting, flows, automations).
- Required experience with CPQ (Salesforce CPQ or similar quoting tools).
- Experience working with billing, monetization, and finance systems, including NetSuite, Campfire, Rillet, Ordway, or similar financial / billing systems.
- Experience with Metronome, m3ter, or similar usage-based billing and metering platforms.
- Experience supporting SaaS and/or usage-based revenue models.
- Strong analytical and problem-solving skills with high attention to detail.
- Comfort working in ambiguity at a fast-growing startup.
- Self-motivated, proactive mindset with a bias toward action.
- Strong cross-functional communication and stakeholder management skills.
- Willingness to get hands-on across a wide range of operational tasks.
Nice to Have
- Experience at a high-growth SaaS or AI company.
- Familiarity with contract generation tools (e.g., Conga, DocuSign).
- Exposure to revenue recognition concepts and finance partnerships.
- Experience with SQL, data warehouses, or BI tools.
Technical Stack
- Salesforce, CPQ
- NetSuite, Campfire, Rillet, Ordway
- Metronome, m3ter
- Conga, DocuSign
- SQL
Team & Environment
This is the second hire on the RevOps team.
Benefits & Compensation
- Medical, dental, vision benefits
- Annual wellness stipend
- Mental health support
- Life, STD, LTD Income Insurance Plans
- Unlimited PTO
- Generous paid parental leave
- Flexible schedule
- 12 Paid US company holidays
- Quarterly personal productivity stipend
- One-time stipend for home office upgrades
- 401(k) plan with company match
- Tax Savings Programs
- Learning / Education stipend
- Participation in talks and conferences
- Employee Resource Groups
- AI enablement workshops / sessions
Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.
