Instacart is hiring a Retention Sales Development Representative II to join our team. In this role, you will play a key part in our customer retention and sales development efforts.
What You'll Do
- Proactively engage with customers to build relationships and drive retention.
- Execute sales development strategies focused on maintaining and growing customer accounts.
- Collaborate with cross-functional teams to identify and act on retention opportunities.
- Analyze customer data to inform outreach and improve retention outcomes.
What We're Looking For
- Proven experience in a sales development, account management, or customer retention role.
- Strong communication and interpersonal skills for effective customer engagement.
- Ability to work independently and manage a pipeline of retention-focused activities.
- Analytical mindset with the ability to use data to guide strategy.
Work Mode
This position operates on a hybrid work model.
Instacart is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and gender identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law.
