We are looking for a Retail Sales Associate to join our team at the Providence Town Center location. As a Brand Associate, you will be integral to bringing our brand to life for our customers. Your role involves engaging customers, building brand loyalty through excellent service, and utilizing product knowledge to educate and wardrobe customers in collaboration with store leadership.
What You'll Do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, and back of house as required.
- Maintain a neat, clean, and organized work center.
- Handle all customer interactions and potential issues or returns courteously and professionally.
- Execute operational processes effectively and efficiently.
What We're Looking For
- A good communicator able to effectively interact with customers and team to meet goals.
- Customer-focused service provider both on and off the sales floor to help deliver an exceptional experience.
- Passionate about retail and thrive in a fast-paced environment.
- A problem solver with a focus on continuous improvement, always learning, open to feedback, and takes action.
- Able to work a flexible schedule to meet business needs, including holiday, evening, overnight, and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around sales floor, stockroom, and office and lift up to 30 lbs.
Work Mode
This is an onsite position located at our Providence Town Center store.




