Darkroom is looking for a Retail Media Manager to lead advertising strategy and execution across Amazon, expanding to other marketplaces. You will serve as a client-facing strategic partner and primary contact, managing campaign performance and driving growth.
What You'll Do
- Develop and execute full-funnel Amazon advertising strategies (Sponsored Products, Sponsored Brands, Sponsored Display) with a focus on ROAS, TACoS, and profitability.
- Perform daily and weekly analysis of campaign performance; flag issues early and make proactive optimizations.
- Build, maintain, and present campaign performance dashboards and reports with clear takeaways and action steps.
- Conduct competitive audits, category research, and translate macro trends into actionable client strategies.
- Act as the lead contact for client relationships—owning strategy, campaign execution, and performance conversations.
- Lead monthly or weekly client calls and performance reviews, driving discussions around investment levels, media strategy, KPIs, and growth opportunities.
- Communicate technical performance data and marketing metrics to clients in a clear, confident, and structured manner.
- Collaborate with internal teams (Creative and Marketplace Strategy) to ensure cohesive execution across advertising, PDP optimization, and promotions.
- Stay up to date with Amazon platform changes and retail media innovation; proactively communicate impacts and opportunities to clients.
What We're Looking For
- Minimum 3 years of experience managing Amazon Ads with a proven track record of driving growth through paid media.
- Hands-on experience in client-facing account management and the ability to independently manage client relationships.
- Strong analytical skills with advanced Excel/Google Sheets capabilities and comfort working with large datasets.
- Confident and clear communicator who can present technical performance metrics in a way clients can understand and act on.
- Full professional fluency in English required.
- Organized, detail-oriented, and able to manage multiple accounts and priorities on deadline.
- Self-starter with a strong sense of ownership, initiative, and accountability.
Nice to Have
- Experience using Pacvue for campaign management, bid automation, and reporting is a very big plus.
- Experience with Walmart Connect, Instacart Ads, or other retail media networks is a plus.
Technical Stack
- Amazon Ads
- Excel/Google Sheets
- Pacvue
Team & Environment
You will collaborate with internal teams, including Creative and Marketplace Strategy, to ensure cohesive execution.
Benefits & Compensation
- Unlimited Vacation Policy
- 10 holidays throughout the year
- Remote-first culture with hubs in LA, The Bay Area, New York, Philly, Sao Paulo, Lisbon, and Eastern Europe
- Endless opportunities for growth through interdisciplinary approach and cross-functional collaboration
- Flexible parental leave benefits
Work Mode
This is a global, remote position supporting EST timezone. We are open to candidates based in Central & South America, and India.
Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
