Responsibilities
- Deliver an outstanding customer experience
- Collaborate with the sales team to ensure every customer receives the best possible experience
- Assume responsibility for the sales floor and team, prioritizing customer experience
- Prepare fitting rooms, locate sizes, and provide honest, knowledgeable feedback on merchandise style and fit
- Build lasting customer relationships by discussing product details, new arrivals, replenishment, and inviting them to upcoming events
- Stay informed about new and top-selling products, sharing this knowledge with customers and the team
- Embody the business
- Lead daily store operations when the Store Manager or Assistant Store Manager is absent
- Motivate the sales team and achieve sales goals in a team-based commission environment
- Acquire new product knowledge in the broader fashion industry and activewear specifically to serve as a customer expert
- Guide the team in completing projects while maintaining focus on customer experience
- Communicate inventory needs to support business goals
- Work with the Retail Store Manager on daily maintenance, sales strategy, community engagement, and team management to ensure smooth and successful operations
- Lead the team in daily store maintenance, including restocking products, maintaining visual merchandising, and cleaning
- Exercise utmost responsibility, attention to protocol, and safety standards when opening and closing the store daily
- Under the guidance of the Retail Store Manager, encourage employees to give 100%, adhere to punctuality, and fulfill role responsibilities at all times
Benefits
- Health Insurance
- Paid Time Off
- Employee Discount
- 401(k)
Work Arrangement
On-site — Santa Barbara
