Responsibilities
- Evaluate referrals from case managers to link service recipients with Federally Qualified Health Centers (FQHCs), perform follow-up contacts, and collect necessary documentation to finalize referrals.
- Perform eligibility assessments for services and input intake data into a tracking database.
- Engage in outreach to identify new FQHCs, establish points of contact, assess available resources, and expand network capabilities.
- Establish records for newly verified FQHCs in the case management system and coordinate with case management to enable provider invoicing.
- Maintain accurate data entry to monitor client usage of FQHC services and ensure alignment with eligibility requirements.
- Deliver regular updates to the case management team on referral statuses as needed.
- Attend weekly meetings to assess FQHC placements, service utilization, and resolve access-related challenges.
- Maintain communication with FQHCs to confirm service delivery and validate data for invoicing compliance.
- Provide daily support for assigned tasks and project deliverables.
- Assist in developing coordination tools and response protocols for FQHCs.
- Support follow-up activities, including data input and reporting tasks.
- Demonstrate flexibility by assisting team members when required.
- Complete additional duties as directed by project leadership.
Compensation
The pay range for this position based on full-time employment is: $55,388.00 - $94,160.00 Nationwide Remote Office (US99)
Work Arrangement
Remote (Worldwide)
Working at ICF
The organization operates as a global advisory and technology services provider focused on solving complex challenges through expert collaboration and innovation. It emphasizes an inclusive workplace where employees are empowered to contribute and grow. Equal opportunity employment is practiced, including consideration of candidates with arrest and conviction records. Accommodations are available for disabled veterans, individuals with disabilities, and those with sincerely held religious beliefs. Requests can be made via email, and all information remains confidential. Workplace discrimination rights and benefits coverage details are accessible to applicants.
Candidate AI Usage Policy
Artificial intelligence tools are not permitted to generate or assist with interview responses to preserve authenticity and fairness in the hiring process. Exceptions are allowed if required as an accommodation. Candidates needing AI assistance should contact the accommodation email in advance for support.
Other
- This position is guaranteed through January 2026.
- Reasonable accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs during all stages of the hiring and employment process.
- To request an accommodation, email Candidateaccommodation@icf.com.
- Use of artificial intelligence tools during interviews is prohibited unless required as an accommodation.
- Candidates with arrest and conviction records will be considered for employment.
