Arkansas.gov is hiring a Residential Care Supervisor/Executive to oversee the daily operations of a state-run residential care facility. You will ensure the safety, well-being, and development of residents while leading direct care staff and fostering a supportive environment.
What You'll Do
- Lead, mentor, and supervise direct care staff to ensure the highest standard of resident care.
- Oversee staff schedules, assignments, and performance evaluations to ensure adequate coverage and efficiency.
- Address personnel concerns, facilitate conflict resolution, and support staff in handling challenging situations.
- Ensure residents receive individualized care plans tailored to their medical, social, and emotional needs.
- Monitor residents’ behavior, health, and well-being, coordinating with healthcare professionals and case managers as needed.
- Address resident grievances, provide guidance, and advocate for their rights and needs.
- Maintain compliance with Arkansas state laws, Medicaid requirements, and agency policies regarding residential care services.
- Conduct facility inspections and audits to uphold safety, cleanliness, and operational standards.
- Ensure proper documentation and reporting of incidents, resident progress, and staff activities.
- Provide leadership during emergency situations, behavioral crises, or medical incidents.
- Train staff on de-escalation techniques, crisis response, and intervention strategies.
- Mediate conflicts between residents, staff, and families to maintain a positive and cooperative environment.
What We're Looking For
- At least three years of experience in social services, behavioral health, healthcare, psychology or a related field.
- Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment.
Team & Environment
The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts.
Benefits & Compensation
- Salary range: $43,088 - $63,770
- Pension plan
- Maternity leave
- Paid state holidays
Work Mode
This is an onsite role based in Jonesboro, AR 72404.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.


