The Researcher will contribute to applied research initiatives aimed at transforming how government services are designed and delivered. This role centers on identifying real-world challenges in public benefit programs—including Medicaid, SNAP, and unemployment insurance—and developing practical, evidence-based solutions that prioritize the needs of communities.
Key Responsibilities
- Lead and support research projects that address pressing issues in digital government service delivery
- Incorporate lived experience, qualitative data, and emerging practices to inform policy and program improvements
- Explore topics such as human-centered design, data use, AI integration, and public sector capacity building
- Focus on enhancing access and equity in public benefits systems through innovative approaches
- Produce diverse research outputs, including reports, datasets, landscape scans, and interactive prototypes
- Collaborate iteratively with cross-sector partners, practitioners, and government stakeholders
- Mentor student analysts and contribute to team development
Qualifications
Candidates must hold a bachelor’s degree and have 3–5 years of professional experience, including at least two years conducting and publishing applied research in policy, public administration, civic technology, or a related field. Familiarity with major public benefit programs and the role of technology in service delivery is essential. Strong project management, communication, and synthesis skills are required.
Preferred candidates will have experience with ethical research practices, human-subject protections, or Institutional Review Board protocols. A demonstrated commitment to equity, experience translating complex findings for diverse audiences, and alignment with a vision of inclusive, digitally-enabled government are highly valued.
Work Environment & Benefits
This position operates within a collaborative, mission-driven environment that emphasizes learning, iteration, and cross-sector partnership. The university setting offers opportunities for professional growth, community engagement, and access to academic resources.
Benefits include comprehensive health coverage, retirement savings, tuition assistance, disability and life insurance, and flexible work-life supports. Additional voluntary insurance options are available. Compensation is based on experience, education, and institutional guidelines, with a salary range of $54,616 to $100,493.33.
The work mode is flexible and may include remote or hybrid arrangements, subject to institutional review. The organization is committed to diversity, equity, and inclusion, and complies with equal employment opportunity standards, welcoming applicants of all backgrounds.
