EX Squared is looking for a Remote Knowledge Manager (Lead) to own and evolve the knowledge management function for our client, MarylandGeneral. This lead role is responsible for establishing and maintaining a centralized knowledge repository to streamline information discovery and enhance organizational efficiency.

What You'll Do

Lead the strategy and implementation of a comprehensive knowledge management system for MarylandGeneral.
Architect, organize, and maintain a central knowledge base to ensure information is current and easily accessible.
Develop governance processes and standards for content creation, review, and archival.
Collaborate with stakeholders across departments to identify critical knowledge gaps and content needs.
Promote the adoption of knowledge-sharing tools and best practices throughout the organization.
Analyze usage metrics to continuously improve the knowledge base's structure and content relevance.

What We're Looking For

5+ years of experience in knowledge management, information architecture, or a related field.
Proven track record of designing, launching, and managing a successful enterprise knowledge base.
Strong understanding of knowledge management frameworks, taxonomies, and metadata strategies.
Excellent project management and stakeholder engagement skills.
Ability to work independently in a fully remote environment.