Remote (Global)

Ethos is hiring a Manager, Account Management

About the Role

TaxValet is hiring a Manager, Account Management to lead and develop a team of quota-carrying Account Managers responsible for driving Net Revenue Retention (NRR) through product expansion, cross-sell, and renewals. This is a high-impact, high-visibility role central to scaling our post-sale growth motion, with success measured by predictable expansion, strong renewal performance, accurate forecasting, and durable partner relationships.

What You'll Do

  • Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment.
  • Own team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates.
  • Establish and maintain operating cadence including forecasting, pipeline inspection, deal strategy, and performance management.
  • Hire, onboard, and ramp new Account Managers while continuously developing top performers.
  • Reinforce a culture of accountability, execution, and customer impact.
  • Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses.
  • Build and maintain strong executive and operational relationships within partner organizations.
  • Execute scalable customer and partner engagement motions that ensure consistent communication, education, and value realization.
  • Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes.

What We're Looking For

  • 3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles.
  • Direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models.
  • Demonstrated success leading teams responsible for post-sale revenue growth, not just new logo acquisition.
  • Experience using Salesforce as a system of record.
  • Experience using Gong (or similar conversation intelligence tools) to drive execution discipline, deal inspection, and forecasting rigor.
  • Strong bias toward action, operational discipline, and measurable outcomes.
  • Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment.

Nice to Have

  • Experience operating in a partner-led or MSP-centric go-to-market model.
  • Working knowledge of the cybersecurity industry.

Technical Stack

  • Salesforce
  • Gong

Team & Environment

You will lead a team of quota-carrying Account Managers and report to Revenue Leadership.

Benefits & Compensation

  • Compensation: $190,000 to $210,000 OTE (70/30 split) plus equity.
  • 100% remote work environment.
  • Generous paid time off policy, including vacation, sick time, and paid holidays.
  • 12 weeks of paid parental leave.
  • Highly competitive and comprehensive medical, dental, and vision benefits plans.
  • 401(k) with a 5% contribution regardless of employee contribution.
  • Life and Disability insurance plans.
  • Stock options for all full-time employees.
  • One-time $500 reimbursement for building/upgrading home office.
  • Annual allowance for education and professional development assistance.
  • $75 USD/month digital reimbursement.
  • Access to the BetterUp platform for coaching, personal, and professional growth.

Work Mode

This is a remote position open to candidates in the US.

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

Required Skills
SalesforceGongAccount ManagementClient Relationship ManagementTeam LeadershipSales OperationsCustomer SuccessRevenue GrowthStrategic PlanningCross-functional CollaborationData AnalysisCommunicationPresentation Skills
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About company
Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. It offers instant, accessible life insurance products with a seamless online process requiring no medical exams.

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Job Details
Category management
Posted a month ago