Responsibilities
- Serve as the initial contact to connect with prospective clients and assess lead eligibility
- Forward verified leads to the sales department for follow-up
- Conduct both incoming and outgoing customer communications
- Sustain consistent performance while working independently from home
Benefits
- Work from home flexibility
- Online training provided remotely
- Health insurance coverage including medical, dental, and vision for full-time employees after 90 days if elected
- Short-term and long-term disability, life, and AD&D insurance available to full-time employees after 90 days if elected
- 401(k) plan eligibility after 90 days if elected, plus PTO available after six months of employment
Work Arrangement
Remote
Team
Remote team with in-house contact center
Other
- Applicant must have a personal computer at home that is not a Chromebook, Notebook, or MacBook
- Minimum computer specifications: Processor – Intel Core i5 2.1GHz or better or equivalent AMD Ryzen 5 or higher, Operating System – Windows 10 (32-bit or 64-bit) or newer, RAM – 8GB or more
- Webcam is mandatory
- High-speed internet with minimum download speed of 100 Mbps and upload speed of 10 Mbps required
- Must maintain a dedicated desk or workstation in a quiet, distraction-free area
- Two weeks of mandatory virtual training held Monday through Friday, 9 a.m. to 5 p.m. EST (8 a.m. to 4 p.m. CST)
- Applications must be submitted online; no other methods accepted
- 90-day probationary period applies for eligibility to enroll in benefits
