Town Web is hiring a Remote Inbound/Outbound Sales Representative to drive pipeline creation and deal progression for ClerkMinutes. This role combines high-volume outbound prospecting with structured trial management and full pipeline ownership. You will be measured on key metrics including conversations, appointments set, trial signups, pipeline progression, and CRM discipline.
What You'll Do
- Perform high-volume outbound calling and structured email follow-up to municipal contacts.
- Set qualified appointments as a core outbound function.
- Generate trial signups as a primary outcome of outbound activity.
- Guide new trials through onboarding steps and maintain activation momentum.
- Re-engage inactive trials and drive clear next steps.
- Support progression of larger or more complex opportunities through consistent follow-up.
- Prospect and engage state associations and partnership opportunities to create scaled pipeline access.
- Maintain clean and accurate pipeline stages, tasks, and notes in Salesforce.
- Track trial source, start date, engagement status, and next step to prevent stagnation.
- Flag lead quality issues such as duplicates, incorrect contacts, or non-decision makers.
- Coordinate with leadership and operations on lead distribution and process optimization.
What We're Looking For
- Minimum 3 years of experience in outbound sales, appointment setting, inside sales, or SaaS sales.
- Proven ability to generate pipeline through cold and warm outreach.
- Strong phone presence and ability to create real conversations.
- Comfortable making 80–100+ outbound calls per day when required.
- Working proficiency in Salesforce including activity logging, task management, and stage ownership.
- Strong written communication skills for structured follow-up emails.
- Familiarity with CRM systems, call tracking tools, and outbound email platforms.
Nice to Have
- Experience driving product trials, demos, or product-led sales motions.
- Experience selling to local government or public sector.
- Experience engaging associations, partnerships, or sponsorship-driven lead generation.
Technical Stack
- Salesforce
- CRM systems
- Call tracking tools
- Outbound email platforms
Work Mode
This is a fully remote position open to candidates globally.
Town Web is an equal opportunity employer.
