Responsibilities
- Review and analyze denied or rejected insurance claims
- Contact insurance companies via phone to follow up on claim status and denials
- Submit appeals with proper documentation and supporting information
- Provide accurate patient and claim information to insurance representatives as needed
- Identify root causes of denials and recommend corrective actions
- Maintain detailed notes and updates in the billing system
- Ensure timely resolution of claims to optimize reimbursement
- Collaborate with internal teams to gather required documentation
Requirements
- Proven experience in medical billing, specifically denials and appeals
- Strong understanding of insurance processes, EOBs, and claim adjudication
- Excellent verbal communication skills (comfortable handling high call volumes)
- Strong attention to detail and problem-solving skills
- Ability to manage multiple accounts and meet deadlines
- Proficient in medical billing software and Microsoft Office
Additional Information
- Monday to Friday
- 9:00 AM – 5:00 PM
