Zirtual is looking for a Remote Executive Assistant to provide high-level professional administrative services to our clients. You will serve as the main point of contact for assigned clients, working independently with support from an Account Supervisor to ensure exceptional service delivery.

What You'll Do

Be the main point of contact for assigned clients and work independently with them.
Provide high-level professional administrative service by working on client-assigned tasks and projects, ensuring they are executed on time and to a high quality.
Assist clients with project management and organization to facilitate on-time project and goal completion.
Manage personal and business calendars, including scheduling appointments and proactively monitoring for conflicts.
Conduct research on events, travel, projects, etc., and provide results within established time frames.
Handle purchases, ensuring specifications meet client satisfaction.
Perform expense reporting and organization of expenses.
Handle administrative tasks including inbox management, calendar management, transcription, business correspondence, research, and data entry.
Manage email inboxes, responding to and organizing emails based on client guidelines.
Manage social media and marketing.
Attend meetings virtually, draft agendas, take minutes, and provide follow-up.
Provide continuous clear communication about task status, needs, and questions to clients.
Acknowledge all tasks within an established time frame and communicate any changes or delays.
Send Weekly Usage Reports and, if requested, end-of-day reporting to keep clients aware of hour usage.
Be open to feedback from Account Supervisors on KPIs, task quality, and time management.
Reach out to Account Supervisor for additional task support or client coverage during vacation or illness.
Accurately track all billable hours for the client in real-time using the official Zirtual time tracking system.

What We're Looking For

Must be US-based.
Must be available for clients during agreed-upon business hours.
Must respond to all communication within a two-hour response window.
Must send weekly usage reports.
Must maintain detailed and up-to-date client profiles.
Must follow Zirtual's best practices for success.

Team & Environment

You will receive support from an assigned Account Supervisor who assists with plan modifications, questions, feedback, and delegation issues. You will report directly to this Account Supervisor.