Responsibilities
- Manage inbound support requests across multiple communication channels.
- Verify pharmacy orders to ensure they match each patient's prescribed products and dosages.
- Coordinate with pharmacy partners to address and resolve fulfillment issues.
- Follow up with inbound leads to assist them in beginning treatment.
Benefits
- Competitive salary based on experience and skills.
- Fully remote work—operate from any location.
- Team incentives for maintaining 100% CRM hygiene and on-time reporting.
- Generous paid time off in accordance with company policy.
- HMO coverage for Philippines-based full-time employees after three months.
- Direct mentorship from international industry experts.
- Ongoing access to learning and development resources for professional growth.
- Opportunities to network with professionals globally.
Compensation
Competitive salary based on experience and skills.
Work Arrangement
Remote (Worldwide)
Work Arrangement
Remote (Worldwide)
Other
- Work schedule: Monday to Friday 10:00 AM to 8:00 PM EST, Saturday and Sunday 12:00 PM to 4:00 PM EST.
- Work from anywhere in Latin America and the Philippines.
