ComForCare is looking for a Remote Admin & Permits Assistant to provide essential virtual support for our sales and operations teams. You’ll be responsible for ensuring seamless client communication, accurate contract processing, and efficient coordination of administrative tasks.
What You'll Do
- Answer incoming calls professionally and route them appropriately.
- Make outbound calls to follow up on estimates, confirm appointments, or provide client updates.
- Send appointment reminders and updates via text, email, or phone.
- Manage and update the sales team’s Google Calendar to schedule client appointments.
- Ensure no overlaps or conflicts in daily schedules.
- Process customer contracts accurately and capture all required information.
- Submit and track permits with various city or county municipalities.
- Submit and monitor utility locate tickets like 811 tickets.
- Follow up with sales representatives on outstanding estimates and customer responses.
- Perform general administrative tasks, including data entry, digital file organization, and internal communication support.
- Maintain organized digital records for contracts, permits, utility tickets, and communication logs.
- Assist with improving administrative processes for better efficiency.
- Provide responsive, professional support to the team and customers.
What We're Looking For
- High school diploma or equivalent.
- 1–2 years of administrative, customer service, or virtual assistant experience.
- Excellent verbal and written communication skills.
- Proficient in using Google Workspace (Docs, Sheets, Calendar, Gmail).
- Ability to manage time effectively and handle multiple priorities.
- Strong attention to detail and organizational skills.
- Reliable internet connection and home office setup.
Nice to Have
- Associate’s degree.
- Comfortable using CRM systems and project management tools (experience with JobNimbus, Monday.com, or similar is a plus).
- Familiarity with permitting or construction processes is a plus.
Technical Stack
- Google Workspace (Docs, Sheets, Calendar, Gmail)
- CRM systems
- Project management tools (e.g., JobNimbus, Monday.com)
Team & Environment
You will support sales and operations teams remotely.
Benefits & Compensation
- Compensation: $1,200 USD/month.
Work Mode
This is a fully remote position open globally; candidates must live outside the U.S.
ComForCare is an equal opportunity employer.
