First Help Financial is seeking a detail-oriented Remarketing Support Associate to join our Loss Mitigation department. You will play a key support role by ensuring the smooth operation of our vehicle remarketing process.
What You'll Do
- Review reports and photos of vehicles to assess damage and overall condition
- Input and track sales information in Leapfrog
- Update and maintain auction statuses in AutoIMS
- Input receipt of post-sale checks
- Audit and send required documents for Gap/Warranty cancellations
- Maintain post-sale document uploads
- Verify insurance coverage on recovered vehicles
- Assist with title tracking in the Allstate portal and Remarketing dashboard
- Assist the Remarketing team with any other duties
What We're Looking For
- High School diploma or GED equivalent
- Demonstrated historical career stability
- Excellent communication skills and a team-oriented approach
- Ability to multitask and work in a self-reliant manner
- Proficient knowledge of Excel and Outlook
- Strong attention to detail
- A proactive, 'can do' attitude
- Passion to establish a career with FHF
Nice to Have
- 1+ years of Remarketing or Loss Mitigation experience
- Previous experience in the automotive, lending, auto insurance, car dealership, mechanical, or auction industries
Technical Stack
- Excel, Outlook, Leapfrog, AutoIMS, Allstate portal
Team & Environment
You will be part of the Loss Mitigation department and report directly to the Remarketing Team Lead.
Benefits & Compensation
- Compensation: $19.11 per hour plus a bonus
- Generous salaries
- Competitive health and welfare benefits (medical, dental, vision, LTD/STD, identity theft protection, paid parental leave)
- Paid vacation
- 401(k) match
- Tuition reimbursement
- Social activities and monthly lunches
- Robust employee recognition and talent development program
Work Mode
This is a fully remote position. You can work from anywhere within the United States.
First Help Financial is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.
